Contact our support team

Whether for wet-lab inquiries, expert service bookings, or enterprise discussions, fill out the form or reach us directly. We reply within 1 business day.

Support emailmkt@matwings.comPhone13061978590
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FAQ

What is the wet-lab delivery timeline?

Around 3 weeks per sample, including gene synthesis and protein expression. Current throughput supports 400+ samples and continues to expand.

Does Enterprise support private deployment?

Yes. Contact us through the form or support email for private deployment options.

How do I apply for the 晓鹜™ App beta?

Contact platform support, or select App Beta Access from the service dropdown.